Resources Library by ANA

Boardrooms in bathrooms

The premise of this presentation is that understanding the leaders of the client community and obtaining their endorsement and accolades is necessary for market research to come out of the shadow where it currently exists.The presentation examines...

Catalogue: Congress 2005: Making A Difference

Authors: Sangeeta Gupta, Anjali Puri, BV Pradeep

Company: Nielsen

September 21, 2005

Research in aiding democracy in Afghanistan

This presentation demonstrates how research can help contribute effectively to changes in the society.It also demonstrates how the market research industry can stretch itself, making adjustments and suitably molding its techniques to work in adverse...

Catalogue: Congress 2005: Making A Difference

Authors: Kaushik Mukherjee, Sunil Pillai

Company: Nielsen

September 21, 2005

From consumer to decision-maker

The consumer research industry is focused on 'doing research', but not necessarily on 'transferring and disseminating' research outcomes inside organizations.Several variables affect how well research is assimilated inside organizations: Speed,...

Catalogue: Congress 2005: Making A Difference

Authors: Luis Arnal, Andres Gonzalez-Cuevas

September 21, 2005

Transforming American Express

This presentation examines the role of qualitative research in the transformation of American Express' US Small Business Services division, an issuer of credit cards, into OPEN: The Small Business Network from American Express, a network of financial...

Catalogue: Congress 2005: Making A Difference

Authors: Jeremy Diamond, Amy Markus

Company: American Express Company

September 21, 2005

Convincing people

People are inundated with polls, findings and figures. This is blunting their perceptions of the value of research, just as the business world has become sold on 'getting closer to your customer'.Not your problem? Think again. It's a time-bomb. We...

Catalogue: Congress 2005: Making A Difference

Author: Neil Swan

Company: Ipsos MRBI

September 21, 2005

Research World (September 2005)

What would life be like without market research? Without social research and opinion research? Imagine that the profession, Was we know it today, had never been invented. What then? Industry annual turnover amounts to 21 billion dollars, around...

Catalogue: Research World 2005

Author: ESOMAR B.V.

September 1, 2005

Research World (July/August 2005)

Research World is devoting a considerable section of this summer’s issue to market research in the ‘lost continent’. In what some people may denounce as an unforgivable concession to business convention, we have taken a pragmatic...

Catalogue: Research World 2005

Author: ESOMAR B.V.

August 1, 2005

Research World (June 2005)

It's good news that the industry is searching out ways to rejuvenate and improve itself. It is only with this attitude that the profession advances. The well-known toolkit - with group discussions, in-depth interviews and a variety of projective,...

Catalogue: Research World 2005

Author: ESOMAR B.V.

June 1, 2005

Research World (May 2005)

There are numerous anecdotes demonstrating how inventors and entrepreneurs had no clear vision of how new products would be adopted or used. Because of the lack of growth in a lot of markets, efforts are being stepped up to identify successful new...

Catalogue: Research World 2005

Author: ESOMAR B.V.

May 1, 2005